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In the Plex: How Google Thinks, Works, and…
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In the Plex: How Google Thinks, Works, and Shapes Our Lives (edition 2011)

by Steven Levy (Author)

MembersReviewsPopularityAverage ratingMentions
9524522,050 (3.91)17
Levy is a gifted writer with plenty of experience in the technology sector. He was given an unprecedented level of access to the inner workings of Google and enough security latitude to roam around the Googleplex gathering material for this book, and it shows. A narrative of Levy's experience exploring one of the most innovative companies in Silicon Valley, as well as a history of search, data mining, and algorithmic complexity, the author takes the reader from the humble beginnings of a startup founded by two Stanford University students in a garage to the lofty heights of world dominance. A quality business/tech read. ( )
  wyclif | Sep 22, 2021 |
English (44)  French (1)  All languages (45)
Showing 1-25 of 44 (next | show all)
The account of the Google story, its transformation and struggle to keep balance in philosophy, busineas practice and culture.

Insight on the mechanics of management in this new kind of business and the paradoxes it generates, abundance and scarcity from distuption. ( )
  yates9 | Feb 28, 2024 |
Amazing read. Gives a good view into the search engineering mammoth. Success of Google is because of the audacious vision of Larry and Sergey, combined with their extreme discipline in execution. Interesting to see that they have a Googley approach in every single thing they do. A must read for anyone interested in Google's products and engineering. ( )
  Santhosh_Guru | Oct 19, 2023 |
As a Google employee, I mainly enjoyed this book from a "I remember that!" perspective, usually happy, sometimes cringing. Even though I didn't gain any deep insights from the book, it was interesting to see how Google's history was perceived from an external perspective. The main downside of this book is one that it can't help -- it's now going on 7 years old which is a significant portion of the company's lifetime. ( )
  eri_kars | Jul 10, 2022 |
Interesting look at Google. Even as someone who generally follows the tech world and the history of Google, this book had some interesting insights. ( )
  royragsdale | Sep 22, 2021 |
Levy is a gifted writer with plenty of experience in the technology sector. He was given an unprecedented level of access to the inner workings of Google and enough security latitude to roam around the Googleplex gathering material for this book, and it shows. A narrative of Levy's experience exploring one of the most innovative companies in Silicon Valley, as well as a history of search, data mining, and algorithmic complexity, the author takes the reader from the humble beginnings of a startup founded by two Stanford University students in a garage to the lofty heights of world dominance. A quality business/tech read. ( )
  wyclif | Sep 22, 2021 |
I listened to the Audible version of this book. It was a very interesting history of Google and many of their products. I gained a better understanding of the company and their history, and it almost made me want to work there. ( )
  atari_guy | May 11, 2021 |
Fascinating, the stories of the development of different features are interesting, but it's a bit overloaded on details and also a bit too worshipful. A lot to slog through. ( )
  ekrst | Jan 24, 2021 |
An expansive and well written book but I cannot get over how sycophantic it is. Made me cringe and sick in my stomach from all the obsequious reverence. On every issue it follows the Google narrative to the letter. Absolutely zero attempt is taken to show any dissenting opinion or even a pretence of objectivity. ( )
  Paul_S | Dec 23, 2020 |
-- Well into it and I've got to say that everyone who uses a computer should read this. It is basically incomprehensible exactly what they are doing; but this is better than nothing. :) And, not just the searching, but the business of it all, the ads. Fabulous.
-- Finished. Slows down 3/4 into it because of the messes that Google gets in to: China; scanning all the books in the world; politics; competition; chasing Facebook; net neutrality; and their size.

Just absolutely recommended; if not mandatory assigned reading! ( )
  tmph | Sep 13, 2020 |
For some reason, I have always been interested in Google, not only in its products but also how it operates as a business. Over the past year, I have incorporated a number of Google practices into my operations at work, and it has made a positive difference. I am planning to also leverage these ideas to help manage my CAP programs. Steven Levy's book, In The Plex: How Google Thinks, Works, and Shapes Our Lives*, provides a very detailed behind the scenes of Google. The book explained why Google does what it does the way it does it. READ MORE ( )
  skrabut | Sep 2, 2020 |
Not sure how much of it is true, but a gives a good view nonetheless. How some good decisions in addition to visionary luck could really create something as huge as Google.

PS: "Do you see yourself here is 5 years?", "Definitely!"... Becomes Yahoo CEO in less than an year! ( )
  sami7 | Aug 3, 2020 |


Tore through this, a fascinating narrative on Googles rise. The section on the early years is more interesting but its excellent throughout. Highly recommended. ( )
  arewenotben | Jul 31, 2020 |
Para compensar mi anterior lectura sobre Google, bastante negativa, me leo ahora un libro claramente pro Google. Está escrito por un periodista que ha estado dedicado 10 años a escribir sobre la empresa y que obtuvo un permiso especial para colarse en todas las instancias de la misma, incluidos los comités estratégicos con los fundadores. Steven Levy es amigo de Google y se nota. Siempre que hay una cagada (y Google ha cometido unas cuantas, entre las que están despreciar Facebook, despreciar Twitter, despreciar Foursquare, intentar complacer al gobierno chino censurando búsquedas, reventar la privacidad de sus usuarios metiante Google Buzz sin avisar...), el autor lo comenta de manera aséptica; "aquello fue una cagada". Pero los aciertos, los aciertos los narra como el "culmen de la épica humana, la esencia prístina e indomeñable del amor al prójimo y la aplicación de la tecnología más avanzada en aras del Bien Supremo del Ser Humano", etc.
Aún así, el libro contiene una detalladísima historia de Google muy, muy interesante de leer. Desde el dormitorio de la universidad de Stanford desde el que mangaban toda la conexión de Internet de la universidad hasta la construcción de gigantescos centros de proceso de datos con un consumo mínimo e energía y la adquisición de inmensas redes de fibra óptica. La empresa ha crecido a un ritmo vertiginoso y gran parte de las cosas que ha logrado ya estaban en mente de Page y Brin en 1998. Otras, como los mapas y Street View, o la triste G , han ido apareciendo por el camino.
Me parece la historia más completa de Google que he leído, tanto en artículos como en libros. Muy recomendable para los interesados. ( )
  Remocpi | Apr 22, 2020 |
Levy, Steven (2011). In The Plex. New York: Simon & Schuster. 2011.

Una biografia – viene spontaneo dire – documentata e simpatetica di Google. Levy ha letteralmente vissuto per molti mesi dentro la sede di Google (il plex del titolo), con un accesso senza precedenti alla vita e alla documentazione di una delle imprese più “chiuse” e misteriose, per scrivere questo libro. Che, nonostante qualche sospetto di eccesso di simpatia (scratch my back and I’ll scratch yours o sindrome di Stoccolma?).

Ma la storia di Google è talmente straordinaria che il liubro merita assolutamente di essere letto. Tanto più, che Levy scrive in modo gradevole e scorrevole e, di conseguenza, la lettura è molto più agevole di quanto non faccia temere il volume del volume (battuta cretina e per di più gratuita, dal momento che io l’ho letto in digitale).

Ma forse la cosa più interessante, e forse più inattesa del libro, non è la storia del successo di Google (assolutamente inaspettato e imprevedibile, dato che Page e Brin si sono letteralmente inventati un’economia e un modo di fare soldi che prima di loro letteralmente non esisteva), ma la documentazione di un modo di gestire un’impresa anch’esso innovativo, ma perseguito (nonostante qualche caduta) con grande coerenza e continuità.

Il libro ha avuto un successo enorme, almeno negli Stati Uniti. Levy ne è comprensibilmente orgoglioso (con un filo d’ironia) e ha scritto sul suo blog il 5 dicembre 2011:

It’s the end of the year, so people are compiling “best-of” lists.
Not that I’m paying attention.
I hardly noticed that Amazon selected In the Plex as the best business book of the year.
Or that Audible chose the audio version (wonderfully voiced by L. J. Ganser) as the best audio business book of the year.
Or that the Library Journal listed it among its best business books of 2011.
And Kirkus review included it in its list of best non-fiction books of any stripe. (The package links to a smart interview that Kirkus did with me about the book.)
Or that Strategy Business a worldly publication that every year picks the class of the lot included Plex as one of the top tech-biz books of the year, with the super-smart (and sometime finicky) Michael Schrage calling the book a “superb, surprisingly comprehensive Baedeker of what makes Google Google.”
Not that I’m keeping track. Still, thought you folks should know. Just in case you were shopping for friends and relatives for the holidays.

* * *

I miei personali appunti, a volte con qualche commento (ovviamente, non siete obbligati a leggerli). Il riferimento è alla posizione sul Kindle:

[Cominciamo da una battuta che riassume in due righe tutta la "filosofia" di Google]: “That’s not the way to think,” she said. “We are focused on our users. If we make them happy, we will have revenues.” [130]

He often thought of the people in his home country, who were not just poor but information-impoverished as well. [832: una definizione implicita del digital divide, da parte di uno dei primi impiegati di Google, Anurag Acharya, indiano]

One day, while talking to Ben Gomes in the kitchen in the Googleplex at 2400 Bayshore Avenue, he [Georges Harik, uno dei primi 10 dipendenti di Google] described his concept of how compressing data was equivalent in many ways to understanding it. That concept, he argued, could be a key to algorithmically squeezing meaning from web pages.
[...]
For the next year and a half, Harik and Shazeer studied probabilistic models of things such as why people often use clusters of words in the same phrases. “For instance,” he says, “when people write the word ‘gray,’ what words are they willing to write afterwards, like ‘elephant’?” The secret to compressing web pages into themes, they discovered, turned out to be prediction: if you can predict what will happen next, you can compress the page. The payoff is that as you get better at predicting a page, you get better at understanding it. Since Harik and Shazeer had the benefit of many terabytes of data documenting the web and the way Google’s users interacted with it, they made good progress and developed ideas about identifying what clusters of words went together. Then, using machine learning, they trained the system to find more clusters and develop rules. [2075-2084]

Varian was uniquely qualified to vet Google’s approach to making money online. He’d been thinking like an economist ever since he was twelve, when he’d read Isaac Asimov’s Foundation Trilogy and become enchanted with a character who constructed mathematical models to explain societal behavior. [2425: sì, me n'ero innamorato anch'io, ma poi ne sono venuto fuori. Mannaggia]

It’s like the census data, he would say, only Google does much better analyzing its information than the government does with the census results. [2483: Qing Wu sull'analisi dei click-through rates]

Early in its history, Google instituted a “20 percent rule,” stating that employees can devote one day a week, or the equivalent, to a project of their choosing, as opposed to something imposed by a manager or boss. [2568: una regola che, se ne avessi il potere, introdurrei immediatamente nella struttura di ricerca dove lavoro]

Page once said that anyone hired at Google should be capable of engaging him in a fascinating discussion should he be stuck at an airport with the employee on a business trip. [2864]

Page was showing his mother around Google one day, and he introduced her to Rosenberg. “What does he do?” she asked Larry. “Well, at first I wasn’t sure,” he told her. “But I’ve decided that now he’s the reason I sometimes have free time.” [3332: sostanzialmente, sul ruolo dei product manager in Google]

[Sugli OKRs – Objectives and Key Results, il metodo di valutazione dei risultati in Google. Levy si chiede anzitutto se sono un segnale di] Dilbertization at Google, an annoying program that diverted energy from real work. [Ma si risponde che, al contrario, sono profondamente radicati nella cultura Google] Even worse than failing to make an OKR was exceeding the standard by a large measure; it implied that an employee had sandbagged it, played it safe, thought small. Google had no place for an audacity-challenged person whose grasp exceeded his reach.
The sweet spot was making about .7 or .8 of your OKR. (Geekily enough, the metric was measured by a decimal representation of how close an employee came to the OKR, with the integer 1 being an exact hit.) [3399-3403]

The company was an information lobster, hard-shelled on the outside but soft and accessible on the inside. [3423]

Even though storage was increasingly inexpensive, the information technology (IT) people in charge of the corporate systems policed disk space as if it were made of platinum. [3502]

Principles always make sense until it’s personal [3634: commento di Denise Griffin, di Google, su un incidente in cui si decise di non "oscurare" un'informazione emergente da una search su Google su Eric Schmidt]

The implicit message was that the only thing that should be deleted was the concept of limited storage. [3696: sulla mancanza del bottone delete in Gmail]

(A Code Yellow is named after a tank top of that color owned by engineering director Wayne Rosing. During Code Yellow a leader is given the shirt and can tap anyone at Google and force him or her to drop a current project to help out. Often, the Code Yellow leader escalates the emergency into a war room situation and pulls people out of their offices and into a conference room for a more extended struggle.) [3669]

[...] if you want to transform an economy from manufacturing to information, you’ve got to pull fiber [...] [4004]

It was the familiar model of giving away the razor and making money on the blades. [4441]

[...] since Google’s organization was so flat, promotions were always hard. [5387]

[...] I’m a big believer in reason and fact and science and evidence and feedback [...] [6532: dal discorso di Obama al Googleplex in campagna elettorale].

Ten years earlier, Larry Page had felt the world would be better when people had instant access to the truth. Google had delivered the means to do this, but it didn’t seem to matter a bit.
[...] I’m a vegetarian trapped inside the sausage factory [...] [6742-6745: sulla delusione dopo l'elezione di Obama]

Ideas, he [Mike Jones] explained, were like babies—everything about their environment said they shouldn’t exist. But they do. You can’t dwell on problems too early, or they will swamp the virtues and you will decide not to do the project. [7046]

[Il motto di Joe Kraus, un altro di Google:] “go fast alone, go far together.” [7730]

[...]] skunkworks. (That appellation, first used at Lockheed aircraft during World War II, is a generic term for an off-the-books engineering effort that operates outside a company’s stifling bureaucracy. The fact that Google needed a skunkworks was telling in itself.) [7852] ( )
  Boris.Limpopo | Apr 29, 2019 |
The story of Google from its inception to the present day (2011). An interesting look at one of the Internet's biggest companies. ( )
  ffifield | Nov 1, 2018 |
An excellent history of Google. ( )
  addunn3 | Feb 11, 2018 |
How Google thinks, works, and shapes our lives
  jhawn | Jul 31, 2017 |
Fascinating book regarding the founding of Google; the exploration of the idea of "search" as the genesis for the creation the Internet company of the 2000s. The author Steven Levy has unprecedented access to Google's leadership and lays out very simply their struggle to "don't do evil". Recommended. ( )
  bhuesers | Mar 29, 2017 |
An inspiring (mostly) look into the life and times of Google. Page and Brin are interesting guys. Is Google evil? You decide but they have a lot of good ideas. ( )
  ndpmcIntosh | Mar 21, 2016 |
Overall a very interesting read. Having grown up in Silicon Valley and spending most of my working life tied to a computer, there are moments in the expansion of every major internet company that I remember by how they impacted my daily work. I remember exactly when I noticed how much better Google is as a search engine than my home page of choice, Yahoo. I enjoyed reading about the background behind each of Google's product choices. However, the book could easily have been edited down by a third!
And -- reading this illustrated why so many industry insiders really enjoyed the book "The Circle" -- which I probably would have liked more if I had read this first.
However, th ( )
  Darwa | Mar 18, 2016 |
My third and probably best book yet on this phenomenon.
  danoomistmatiste | Jan 24, 2016 |
My third and probably best book yet on this phenomenon.
  kkhambadkone | Jan 17, 2016 |
I knew little of google before the book. This book explores the ins and outs of the company, what they stand for and what why they pursue to take on the projects that they do.

Book was very in depth and I enjoyed all 22 hrs of the audiobook. ( )
  JWarrenBenton | Jan 4, 2016 |
I knew little of google before the book. This book explores the ins and outs of the company, what they stand for and what why they pursue to take on the projects that they do.

Book was very in depth and I enjoyed all 22 hrs of the audiobook. ( )
  JWarrenBenton | Jan 4, 2016 |
Excellent audio that held my attention the whole way through. It delivers on the audio summary. I liked that it was not a puff piece and got a true look from a business perspective at where Google started and what they have succeeded and failed at. ( )
  GShuk | Nov 12, 2014 |
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